Local Government

JNW has deep experience in local government

Jeff has been involved in the Local Government industry for over 10 years.  Having led the Deloitte Local Council patch for six years, JNW continues to support the sector, as it manages the rate capping environment. 

From internal audit, risk management services, procurement diagnostics, contract management practices, business continuity frameworks to event management processes, our experience is broad. Importantly, we understand the culture, operating structures and the political pressures of stakeholders. We use our performance map to drive value and insights.

Our team highlights include:

  • Jeff was an independent Audit Committee member on the Monash City Council Audit Committee for six years. This provided insight into the management issues of running a council;
  • JNW has serviced a significant number of councils, including City of Melbourne, Manningham City Council, Bayside City Council, Frankston City Council, Mornington Peninsula Shire Council, Baw Baw Shire Council, South Gippsland Shire Council and Mitchell Shire Council;
  • JNW, as a member of City of Melbourne’s Governance and Legal Services Panel, recently conducted a Health-Check of CoM’s Risk Management Framework, including risk strategy, risk policy and procedures and risk registers.  The outcomes have assisted CoM to simplify its risk management documents, strengthen the risk appetite statement and enhance the risk methodology;
  • As part of the Essential Services Commission’s “Fair Go Rate System” obligations to monitor Local Councils’ compliance with the rate cap, conducted a high level assessment via a survey and council visits, of the practices used by councils to prepare their annual compliance statement and developed a Better Practice Property & Rates Database Controls Framework;
  • For the Frankston City Council, we created a “Service Planning Costing Methodology” in order for the council to determine the true cost of service delivery and to become more fully customer focused. The service costing methodology provided vital operational cost intelligence to strategically position the Council to take advantage of different service delivery models; and
  • Evolved Manningham City Council’s Business Continuity Framework, including the development of a Crisis Management Plan that included incident assessment, plan activation process, crisis team activation, role cards, incident management templates, initial response checklists, and specific high risk incident response plans.  We also developed connectivity to Directorate Sub-Plans via the identification of “High” and “Very High” Directorate Critical Services developed at Directorate Critical Services Risk Assessment Workshops.

Specific examples of our assistance to the industry includes

City of Melbourne

  • Health-Check of Risk Management Framework
  • Whilst at Deloitte, delivered internal audit for 5 years
  • Procurement/contract management over key contracts
  • Annually attended BCP test
  • Reviewed event management procedures used to manage the AFL Grand Final parade and New Years Eve Celebration event risks

Manningham City Council

  • Risk Process Improvement Roadmap
  • Facilitated strategic/operational risk assessment workshops
  • Assisted recruitment of the Risk and Safety Coordinator
  • Built the BCP framework
  • Procurement delivery improvement roadmap

Essential Services Commission

  • Statewide review of compliance with the rate cap
  • Advice on the local government regulatory principles

Banyule City Council

  • Review of the Audit Committee Charter

Monash City Council

  • Independent Audit Committee member for six years

Frankston City Council

  • Created a “Service Planning Costing Methodology”
  • 10 year financial model for a major acquisiton
  • Review of the Risk Management Framework

Surf Coast Shire Council

  • Business case advice for $50 million precinct development

Bayside City Council

  • Assessed key controls over major events, including Bright n Sandy Food & Wine Festival, Resonance Music Concert Series, Sandringham Fair and Christmas Carols in the Park

Melton City Council

  • For a major event, assessed Section 193 Entrepreneurial Powers compliance

Mornington Peninsula Shire Council

  • Interim internal audit provider for six months
  • Reviewed Volunteer risks
  • Assessed library controls